Refund Policy

Last updated: 2026-05-12

1. Tipster is a digital service

Tipster is a digital service activated immediately on payment: as soon as your payment is confirmed, your account is upgraded and the bot starts operating at the new tier for the entire paid 30-day period.

2. When a refund is available

We will refund the payment in the following cases:

• Technical failure: you paid for a subscription but the tier was not activated and the issue was not resolved within 72 hours of contacting support.
• Double charge: the payment system charged you twice for the same period.
• Withdrawal within 72 hours of payment, provided you have not used paid features (no trackings created above the Free plan limit).

3. When a refund is not available

• More than 72 hours have passed since subscription activation.
• You have used paid-tier features (more trackings than the Free plan allows).
• The service was rendered but did not meet subjective expectations.
• The Wildberries price did not reach your target during the subscription period — this is outside the Service's control.

4. How to request a refund

Contact us via contacts and include:

• your Telegram username or ID;
• payment date, amount, and method;
• reason for the request.

We respond within 3 business days. If approved, funds are returned via the original payment method:

• Card via AmeriaBank vPOS — to the same card, typically within 3–10 business days (timing set by the issuing bank).
• CryptoBot — to your CryptoBot wallet, usually within 1 business day.

5. Cancellation

If a card payment is still authorised but not yet captured (within 72 hours, status "pending"), we can cancel the payment instead of refunding it — funds are typically released back to the card within 1–3 business days.

6. Contact

For all refund-related questions — see contacts.

See also: Terms of Use · Privacy Policy · Public Offer